Refund Policy

Last updated: 10 May 2026

Thank you for shopping with The Wee Midgie.

As many of our products are handmade, small-batch, or specially prepared, we currently do not accept returns or exchanges for change of mind purchases.

Please check product descriptions, sizes, colours, and details carefully before placing your order.

Damaged, Faulty, or Incorrect Orders

If your order arrives damaged, faulty, or incorrect, please contact us as soon as possible after delivery and we’ll do our best to put things right.

When getting in touch, please include:

• Your order number

• A description of the issue

• Clear photographs of the item and packaging where possible

Depending on the situation, we may offer a replacement, partial refund, or full refund.

Custom & Personalised Items

Custom-made or personalised items cannot be returned or refunded unless they arrive faulty or damaged.

Please double-check all spelling, colours, sizes, and custom details before placing your order.

Delivery Information

Once orders have been handed over to the postal or courier service, delivery times are outside our control. However, we will always try our best to help with tracking or delivery issues where possible.

Your Consumer Rights

Nothing in this policy affects your statutory rights under UK consumer law.

Contact Us

If you have any questions or issues with your order, please contact us through the contact details provided on The Wee Midgie.